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V1.1 – Last edited 03 December 2020

Your privacy is important to us. This privacy policy describes what personal information we collect from customers, how we collect it, and how we use it. Personal information includes your name, address, telephone number, fax number, credit card information and email address.

Data Security

Agate Solutions will take reasonable precautions to protect personal information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction. The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can write to submit an inquiry on the Agate Solutions website.

Types of Information Collected and How It Is Used

EMAIL ADDRESSES

Agate Solutions collects email address information from you when you order a product or service, register for a webinar, enter your email address on our website, subscribe to one of our newsletters, or provide your email address on one of our surveys or forms, when speaking to one of our customer service representatives, or when your firm/employer provides it to us pursuant to a contractual relationship between Agate Solutions and your firm.

Agate Solutions collects email address information from you so that we may confirm and/or deliver your purchase; communicate with you regarding your order or registration; and alert you of other Agate Solutions webinars, products, and services that may be of interest to you.

We may need to send strictly service-related emails from time to time, such as dial-in instructions or handout materials for a webinar, and generally, you may not opt out of receiving these service related communications. Agate Solutions does not sell, rent, or otherwise release your email address to any third party, and we do not use it for any purpose other than what is stated in this privacy policy.

Opt Out Rights

You always have the right to opt out of receiving electronic communications from Agate Solutions You may opt out of having promotional correspondence sent to you by contacting us via email or telephone at: info@agatesolutionsusa.com or 678-489-1077.

We do our best to exclude from contact lists those customers who choose to opt out. However, we cannot guarantee that every variation on the name, spelling, or email address will be identified and suppressed.

POSTAL ADDRESSES

Agate Solutions collects postal mailing address information from you so that we may fulfill the orders you submit to us and inform you of Agate Solutions products and services in which you may be interested. You have the right to opt-out of receiving postal mailings from Agate Solutions If you do not wish to receive postal mailings from Agate Solutions in the future, please send an email to info@agatesolutionsusa.com and be sure to include your name and mailing address.

CREDIT CARD INFORMATION

Agate Solutions uses your credit card information only to obtain payment for the Agate Solutions products and services you purchase. We use third parties to provide credit card processing on our site. When you sign up for a service or order a product, we will share your contact information and credit card details as necessary for the third party to provide this service. These third parties are prohibited from using your personally identifiable information for any other purpose. Our website uses encryption through secure socket layer technology (SSL) and fraud detection filters to safeguard credit card transactions. Agate Solutions does not share your credit card information with any third parties except as described in this privacy policy.

Links to Other Sites

This website contains links to other sites that are not owned or controlled by Agate Solutions Please be aware that we are not responsible for the privacy practices of such other sites. When you leave our site, you should read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies only to information collected by this website.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

Modifications to Privacy Policy

Agate Solutions reserves the right to change this policy without notice. By visiting our website, you agree to accept all terms and conditions outlined in this privacy policy.