About James
James is a skilled professional who ventured into the contact center industry for 13 years. A graduate of Bachelor in Psychology in Bataan Polytechnic State University. He is customer oriented and has a strong history of leading high-performance team to meet and exceed clients’ objectives.
Industry Experience
James has over a decade of experience in various fields including data entry, appointment setting, sales operations, customer care advocacy, social media content creation, and adhoc tasks. During his tenure in the contact center industry, he gained a profound understanding of delivering exceptional customer service. He was recognized for his ability to assess operational needs and develop solutions that save costs, improve revenues, and enhance customer satisfaction.
